Frequently Asked Questions
How much do you charge?
See our pricing page for a detailed price list. Please note that we are required to pay one third of our fees to the Bellevue Aquatic Center for use of their facilities.
How should I prepare for my first session?
- Bring a completed waiver form
- Bring a towel and any other amenities your swimmer needs to shower and dress before and after their session
- Sign in at the contractor binder, which is located near the front desk of the Bellevue Aquatic Center
- Dress your swimmer in appropriate swimming attire prior to their lesson start time
- Swim diapers and/or retainers are REQUIRED for anyone experiencing incontinence within the last 6 months
How will I find you in the pool?
Please refer to our instructors page to see a picture of your instructor. We often begin session in the Warm Springs pool, so please look for your instructor there.
How long will it take to learn to swim?
The answer to this question varies widely. Our personalized lesson plans adapt to meet each swimmer's needs to streamline their progress. We have high expectations for our swimmers and you can expect to see regular progress and improvement. A young swimmer who comes to us comfortable with the water, eager to swim, willingly applies feedback, and follows directions can expect to advance to a swim team within 1 to 2 years of weekly lessons. On the other hand, a swimmer who experiences severe anxiety in the water and has difficulty applying feedback may take several years to progress to a local swim team.
What if I need to cancel my appointment?
If you need to cancel your appointment, please contact Stacy Smith at (206) 265-2436. We do ask that you give us 24 hours advance notice for cancellation and to avoid a charge for your lesson. You will not be charged this late cancellation fee in the event you have an emergency or if your swimmer is sick. Please note that swimmers with a fever, vomiting, or diarrhea within 24 hours of their session are not allowed in Bellevue Aquatic Center.
How can I track my swimmer's progress?
Your instructor will give you a brief outline of your swimmer's progress and goals at the conclusion of each session. Additionally, your instructor will provide you with quarterly progress reports, allowing you to track your swimmer's accomplishments.
Can I watch the lesson and record pictures and video?
Absolutely! We do ask that you remain out of the pool during your swimmer's session, unless you have made prior arrangements with your instructor. Please be respectful of other swimmers in the pool who may not want to be inadvertently recorded.
Is Sea Star Aquatics a non-profit organization?
No, we are a mission-driven Limited Liability Cooperation. Our ultimate goal is to become a 501 (c)(3), but as a very small business, we find the process rather daunting. If you have the knowledge and skills to guide us through the process of converting from an LLC to a 501 (c)(3), please contact us.